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Main Discussion > Tower Hobby

bowlboy
New Heliman
Location: Sacramento, CA USA

Just ordered from them last night and my order is shipping today. No problem with any of my past orders.

11-25-2008 05:35 PM

petmotel
Veteran
Location: DeKalb, IL.

Tower Hobbies/Great Planes is simply one of the most reputable RC vendors in the world. Anyone claiming to be ripped off by Tower is full of it.

I first ordered from them in the eighties, they have always been expedient, professional, helpful. Notice the posts here, you likely won't find a negative reply.

Tower is not, however, a hardcore heli vendor. There are better options for the heli enthusiast. Their inventory of heli kits, and parts is extremely limited.

Due to the fact they are both a retail outlet, and manufacturers/distributors, their prices are usually MAP. I can usually find better deals elsewhere.

Jay

11-25-2008 05:37 PM

HOMEPAGE

Dilbeck
Key Veteran
Location: Springdale Arkansas

If it was in a post that they got ripped off by Tower the entire RR community would have been all over this.

If it doesn't fly sell it!

11-25-2008 05:54 PM

HeliMan08
Heliman
Location: PA

Thank you guys for all your positive feedback. Like I told you I herd something about a negative customer posting something about them thats all. I like there selection of engines once again thanks.

AMA# 899869

11-25-2008 06:06 PM

JetFire
Key Veteran
Location: The Golden STATE

Rest Assure

NO.. Never had any problems with Tower whatsoever. Thats just a rumor I'm sure or someone wasn't happy or something and blew it out of proportion. I've been with Tower as far as I can remember since I got into RC cars and still with them today. In fact, I've had an incident where my parts didn't arrive for my micro heli in two days that I paid for so I called and explained and they sent me the same order at no charge. My original order apparently got lost and it arrived one week later. They told me just to hang on to it for all the troubles. So there I was with extra parts. Having said that, I for one will vouch that they've been and always will be a good company. Not to mention.. they also have the 3-easy pay option on certain items.

Trex600N Pro
Kinetic 50
Futaba 7C2.4

-The ONLY way you fail is when you quit.-

11-25-2008 06:38 PM

sharam
Elite Veteran
Location: Northern California

Tower is a very reputable company. I have spent a lot of money with them over the last 20 years and they have ALWAYS treated me and everyone I know, extremely well.

If anyone has had a problem with them, my first guess would be easily that Tower was NOT the one at fault!

Verba volant, scripta manet

11-25-2008 10:19 PM

Harleyrdr209
Senior Heliman
Location: Salida, CA USA

I've been buying planks for years threw them, and never had a problem...

11-25-2008 10:36 PM

nerlinger
New Heliman
Location: Elkton, MD - USA

Tower Hobbies

I have been ordering from Tower Hobbies for over four years. I trust them.

11-25-2008 10:56 PM

wthford
Senior Heliman
Location: Monticello, Illinois

Ever hear of a thing called "buyer remorse"? Or maybe this buyer just got something they didn't like, and felt "ripped off"? Tower is a distributor. They aren't in the business of "ripping people off".

11-25-2008 10:59 PM

red_z06
Elite Veteran
Location: Dumont, NJ

Tower Hobbies = Great Planes = Futaba = OS = Hobbico

Tower is more worried about people ripping them off.

To say that tower ripped someone is like saying OS or Futaba ripped them off.

Every other retailer/distributor buys from Tower = Great Planes on Futaba and OS stuff.

www.justinchi.com

11-25-2008 11:00 PM

HOMEPAGE

Blademan
Senior Heliman
Location: Morehead, KY. Home of the CRAM club

I've been a Tower member sence 1999. Never been ripped off, just a little slow on shipping sometimes.

Cave Run AeroModelers AMA # 838863

11-25-2008 11:18 PM

smashthatheli
New Heliman
Location: .Richmond,,Virgina

My orders are normally always shipped the next day..

11-25-2008 11:54 PM

CLB
Senior Heliman
Location: Maine

I've ordered from Tower for years. Never any problems with shipping/online order entry. (ONCE I had a fiberglass canopy that was cracked on arrival from the vendor not from Tower's handling. It was packaged perfectly and the box was perfect). I called customer service- VERY professional and helpful. Immediately sent out another no questions and told me to keep the original. I even offered to email pictures but they said no need.

Simply a very professional, courteous, and user-friendly company with a great reputation. You cannot go wrong.

11-26-2008 12:06 AM

Magic Hook
Senior Heliman
Location: Naples, Florida USA

Gold Standard

I am only posting because its easy to take a verbal shot. Reputation is hard earned. Sometimes these phantom reports due a lot of harm without cause.

Tower Hobbies is the gold standard without question. There reputation speaks for itself in the previous posts. They were in mail order for years before the internet. I would guess the origional poster is new to RC. He should now feel secure in ordering from Tower! I have not ordered from then in a long time because there heli line is thin but I would order in a heartbeat with full confidance if I wanted something they had. Rick

11-26-2008 12:16 AM

red_z06
Elite Veteran
Location: Dumont, NJ

If you get a defective item, they will send you a call tag so you don't have to pay for shipping it back.

www.justinchi.com

11-26-2008 12:17 AM

HOMEPAGE

Brokenlink
Veteran
Location: Oakdale,Ca.

A long time ago AnnMarie Cross was looking for old servos and I had some.I sent them to her,and about a week later I recieved 15 futaba servos plus the one that I originally sent with a letter stating that the one I sent wasn't what she was looking for,but for sending it she was giving me these servos.I have nothing but good words about them.

"Experience is a hard teacher because she gives the test first, the lesson afterwards."

11-26-2008 12:18 AM

RPM 1.5
Key Veteran
Location: Cape May New Jersey

Tower Hobbies

Been getting stuff from them for several years and NEVER had any problems ALWAYS been a very nice company to deal with
Ray

11-26-2008 12:57 AM

DSW
Senior Heliman
Location: Oviedo, Florida

Been ordering from Tower for years. Always great customer service, good prices, good shipping.

11-26-2008 12:59 AM

ShineyObject
New Heliman
Location: Dalton, Georgia - USA

I've ordered a lot of goods from Tower and they do a good job. The only pet peeve I have is that they sit on orders that ship via ground for two days before they send them out. If you order a premium shipment they ship it right away. I've raised so much h$1l about it they finally flagged my account and the last time I ordered they shipped it out right away.
Venting time is over.

They are an A+++ supplier!

11-26-2008 01:01 AM

RICH.L
Key Veteran
Location: east springfield p.a.

I have been dealing with tower hobbies for over 7 years now and no problems!

I was missing one linkage rod for my kyosho nexus a long time ago and they sent a whole new bag of rods overnight!(never even asked for the bag with the missing rod)

I bought a gy401 from them 3 years ago and completely destroyed in a crash well after the warranty,guess what they warranteed it for me anyway!!

They are super for electronics and such but wished they would be more into the heli's.

rich

11-26-2008 01:09 AM

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