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CarbonXtreme . Midland Helicopters . HeliProz

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Audacity Models Pantera 50 - Tiger 50 > Manuals available again
 
 
jbeech
Ex rrAdvertiser
Location: Sanford, FL (Orlando area)

I've finally got the documents part of the new website working (for products that need them, i.e the helicopters). So if you're on the Pantera 50 product page, you can select the Documents tab and download manuals again. Slowly, but surely it's coming together folks!


John Beech - GM (and janitor)
Audacity Models
11-13-2008 09:14 PM
 
 
billm
Key Veteran
Location: Liberty Lake, WA

JB. Nice job. Keep it up.

My name is Billm. Cough, and I'm a Heli Holic
11-22-2008 03:55 AM
 
 
plg.4
Heliman
Location: Gonic,N.H. USA

John,


I have been trying to get on the web site for the Pantera and it keeps getting a un-availible reply? Are you still supplying parts? If so what is the correct web page?

I am going to buy another Pantera to replace my heli that crashed,it will be off the RunRyder but I want to make sure parts are still available... I miss flying the Pantera...


Thank you
11-30-2008 09:33 PM
 
 
Mr.HillBilly
Senior Heliman
Location: Salesville, OH - USA

Yep it looks like it is down right now. It was there last week. Give John a call direct he will set you up.

(407) 302-3361
11-30-2008 10:06 PM
 
 
billm
Key Veteran
Location: Liberty Lake, WA

I just slipped an order in last friday. Day after Turkey day.
All went well. Even the auto reply e-mail worked. The next test will be if my parts ship. That will be the kicker that JB got my order.
Have no reason to think things got messed up.

My name is Billm. Cough, and I'm a Heli Holic
12-01-2008 01:00 AM
 
 
plg.4
Heliman
Location: Gonic,N.H. USA

Thank you Mr.Hillbilly,

It has been awhile since I've been on Runryder or John's site. I just sent out a pay pal for a Pantera-50 on Runryder, just waiting to recieve it. I had one quite awhile ago. I had a bad one, a friend was flying it when the power switch went bad; pretty much a total at full throttle...I just want to make sure the parts are still there.

Thank you again.
12-01-2008 02:10 AM
 
 
Mr.HillBilly
Senior Heliman
Location: Salesville, OH - USA

Well Welcome aboard. You gonna over power the thing?
12-01-2008 02:39 AM
 
 
jbeech
Ex rrAdvertiser
Location: Sanford, FL (Orlando area)

Folks, I need your help tracking some website issues down because the software developer has asked me for information related to what I did and what the URL of the page I was at when something happens.

Here's the routine . . . if I have a problem, I copy-and-paste the URL of the page where I got the error into an email document. I also copy-and-paste the error message itself as well. Next I hit the back button and highlight the URL of the page I was at before encountering the trouble and copy-and-paste that URL into the email as well. Then, back in the browser, I select whatever it was that gave me a problem and see if it happens again (to date it always does but I check anyway).

With this information in hand, I email it to the developer so he can see what the URL was where we began, the page we landed on and the contentrs of the eror message itself.

Anyway, thanks for your patience folks, and remember, if all else fails, call me and we'll get the order placed the old fashioned way so that you don't get delayed just because you're lending a hand.


John Beech - GM (and janitor)
Audacity Models
12-01-2008 01:20 PM
 
 
plg.4
Heliman
Location: Gonic,N.H. USA

Thank you for staying the coarse and having a great product.
12-01-2008 10:16 PM
 
 
heliguy
Senior Heliman
Location: Boulder, CO

OK here you go...

Sitting on the home page
http://www.genesishobby.com/

Click on the manuals tab and it goes to the following page displaying the server error. This is when I click on the tab not a model in the list. No response if I click on a model in the list.

http://www.genesishobby.com/support

Server Error in '/' Application.
--------------------------------------------------------------------------------

The Controls collection cannot be modified because the control contains code blocks (i.e. <% ... %>.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: The Controls collection cannot be modified because the control contains code blocks (i.e. <% ... %>.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[HttpException (0x80004005): The Controls collection cannot be modified because the control contains code blocks (i.e. <% ... %>.]
System.Web.UI.ControlCollection.Add(Control child) +11010362
CSSFriendly.TreeViewAdapter.SaveAdapterViewState() in D:\Desktop\CSSFriendly\TreeViewAdapter.cs:118
System.Web.UI.Control.SaveViewStateRecursive() +11018036
System.Web.UI.Control.SaveViewStateRecursive() +205
System.Web.UI.Control.SaveViewStateRecursive() +205
System.Web.UI.Control.SaveViewStateRecursive() +205
System.Web.UI.Control.SaveViewStateRecursive() +205
System.Web.UI.Control.SaveViewStateRecursive() +205
System.Web.UI.Page.SaveAllState() +713
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3864




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

Al
12-02-2008 02:07 AM
HOMEPAGE  
 
 
billm
Key Veteran
Location: Liberty Lake, WA

Just got shipping info. Website worked for me.
heliguy
your input to JB's request is top notch.
billm

My name is Billm. Cough, and I'm a Heli Holic
12-02-2008 06:49 AM
 
 
heliguy
Senior Heliman
Location: Boulder, CO

John, On Monday I replied to your request for information on web site failures (See above post).

I would at least expect an acknowledgement that you have seen it and are working on it. Maybe even a status.

Thank you - Al
12-05-2008 07:03 PM
HOMEPAGE  
 
 
jbeech
Ex rrAdvertiser
Location: Sanford, FL (Orlando area)

Actually I got a handful of PMs; mostly telling me their dealer is there, one or two guys mentioned a prospective dealer to me, anothe rdealer shows up twice for some reason we can't figure out yet, etc. However, once I acknowlege a PM, I lose track of it so I don't do that until I'm done. As for status, presently, we're working on it several web things now but I have a lot of things vying for my attention with the website right now - heavy sigh. As for the post above, we're probably gogin to go about manuals a different way as putting them on the home page turns out to be counterproductive. Until I change the menu though it's going to show. The way I envision getting to the manuals is directly within the product. For example, if you select the Pantera, there are several tabs, i.e. Overview, Extended Info, Documents, Product Images, etc. Documents is where the manuals are.


John Beech - GM (and janitor)
Audacity Models
12-05-2008 07:22 PM
 
 
heliguy
Senior Heliman
Location: Boulder, CO

Thanks for the reply. Good luck with the web site...

Al
12-05-2008 10:53 PM
HOMEPAGE  
 
 
jbeech
Ex rrAdvertiser
Location: Sanford, FL (Orlando area)

Al, what do you think aboutdelving into the product to find the partiulatr manuals?


John Beech - GM (and janitor)
Audacity Models
12-06-2008 01:56 AM
 
 
heliguy
Senior Heliman
Location: Boulder, CO

Hi John

I really preferred the Manuals tab but...

I was able to get to them by pointing to the "Products" tab, then pointing to "Helicopters" and then select the "Models" tab. This took me to the page showing your Tiger and Pantera. Clicking on either the Tiger or Pantera photo took me to the page where I could select Documents (With errors as shown below).

But first, there is a site navigation problem because...

If I click on the "Products" tab it takes me to a page of Icons showing your product lines. Clicking on the Audacity Icon takes to a page that dead ends me...

This is not right as site navigation should take me down the same path with intermediate screens whether I click on a tab or its sub menu.

Now for the problems...

If I go to the Tiger page

Registration works OK
Addendum OK
Instructions OK
Setup tips - Notice that under it, it says Pantera 50 - setup tips not Tiger 50. The Tiger 50 setup tips are under the Pantera.

If under Tiger I click on the setup tips (really Pantera setup tips) I get an error...

---------------- Start of error description ------------------------

Server Error in '/' Application.
--------------------------------------------------------------------------------

Value cannot be null.
Parameter name: value
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentNullException: Value cannot be null.
Parameter name: value

Source Error:


Line 23:
Line 24: //Save it to the cache
Line 25: context.Cache.Add(ID.ToString(), Document, null, DateTime.MaxValue, new TimeSpan(2, 0, 0), CacheItemPriority.Normal, null);
Line 26: }
Line 27:


Source File: d:\Inetpub\Darwin\www.genesishobby.com\www\Documents\DocumentView.ashx Line: 25

Stack Trace:


[ArgumentNullException: Value cannot be null.
Parameter name: value]
System.Web.Caching.CacheEntry..ctor(String key, Object value, CacheDependency dependency, CacheItemRemovedCallback onRemovedHandler, DateTime utcAbsoluteExpiration, TimeSpan slidingExpiration, CacheItemPriority priority, Boolean isPublic) +11217618
System.Web.Caching.CacheInternal.DoInsert(Boolean isPublic, String key, Object value, CacheDependency dependencies, DateTime utcAbsoluteExpiration, TimeSpan slidingExpiration, CacheItemPriority priority, CacheItemRemovedCallback onRemoveCallback, Boolean replace) +146
System.Web.Caching.Cache.Add(String key, Object value, CacheDependency dependencies, DateTime absoluteExpiration, TimeSpan slidingExpiration, CacheItemPriority priority, CacheItemRemovedCallback onRemoveCallback) +126
DocumentView.ProcessRequest(HttpContext context) in d:\Inetpub\Darwin\www.genesishobby.com\www\Documents\DocumentView.ashx:25
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +599
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

----------- End of error description -------------------------

Now if I go under the Pantera documents, and click on Setup tips, (which is really the Tiger tips) I get the Tiger document.

Summary

Tiger and Pantera setup tips are reversed on the documentation screen.
Pantera setup tips (Under tiger documentation) cause an error.
Your site navigation is not consistant.

For what it's worth - Al
12-06-2008 03:18 AM
HOMEPAGE  
 
 
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Audacity Models Pantera 50 - Tiger 50 > Manuals available again
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